Indiana Electric Cooperatives (IEC) operates the www.indianaec.org website. IEC is committed to appropriately safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to our website and respect that privacy. However, we collect and store information from the website so that we can efficiently provide products, services, and information to users. This Privacy Policy describes how we handle the personal information that you provide to us.
What information do we collect?
We collect information from you when you fill out a contact form, send an email, register for a course, or browse our website. When filling out a form on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, or other information pertinent to your request. You may, however, visit our site without providing this information.
We may also collect and provide aggregate statistics and other non-personal information about our customers, online traffic patterns and related information, including, but not limited to, the Internet Protocol (IP) address of your computer and your browser software (i.e. Internet Explorer, etc.), the configuration used, the pages served, the time, source of a request, or other similar information, to reputable third parties.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To send periodic e-mails, e-newsletters, or other information
• To respond to inquiries, requests, or other questions
• To register you for a class
• To update the contacts section of the site and our own internal contact database
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personal information, except as provided in this policy. We may provide information we collect to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site or service provider to recognize your browser to capture and remember certain information.
We reserve the right to use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act); we do not knowingly collect any personal information (as defined by COPPA) from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Consent
This online privacy policy applies only to information collected through our website and not to information collected offline. By using our site, you consent to our website’s privacy policy.
Changes to our Privacy Policy
This policy was last modified on July 7, 2014. Should we make changes to our privacy policy, we will update the modification date.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
Indiana Electric Cooperatives
720 N. High School Rd, Indianapolis, Indiana 46214
1-800-340-7362
info@indianaec.org
